Online Help

Self help online articles and videos


Over 1000 KB Articles all indexed by Google.

Getting Started

Tutorials on Getting Started

Video Tutorials

My Account overview and more...

Contact Support

Contact Technical Support 24x7 via Chat or Ticket (Email)

Submit a Ticket

Technical Support is available 24/7 via Email based Ticket Support.

Telephone Hours

Sales, Billing and Customer Service
Monday - Friday EST, USA
PH: 1-800-706-2908

Department Hours

Below are the days and hours that each department is open and available to serve our customers.

Sales: M-F, 9am-5pm EST, USA
Billing: M-F, 9am-5pm EST, USA
Support: 24/7 via Chat and Email Ticket Support

Need More Help?

You're not alone! Our Support is available 24/7. Feel free to ask us anything. We can help point you in the right direction, direct you to one of our over 1000 KB articles that more than likely discusses the issue you're encountering.

If you want us to login to your server and fix your problem, we charge $20 per qtr hr on a Best Effort Basis. Below is a list of popular items customers have us fix for them.

Popular Support Requests

  • Data File Moves
  • Website Code Errors
  • Website Hacking / Security Review
  • DNN Errors
  • WordPress Upgrades and Errors
  • Website Hacking / Security Review

More Details on Best Effort Support