| Customer Comment: 5/3/2008 9:33:49 AM |
www.gopanos.com |
| When I do need help, the online support team is so courteous and helpful, I love 3essentials! |
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| Customer Comment: 4/25/2008 12:30:04 PM |
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| By far the best hosting service I have ever used. 3Essentials makes it easy to host your site. They installed Wordpress and DotNetNuke on my domain the same day I submitted the ticket. Best of all it was free. |
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| Customer Comment: 4/19/2008 9:54:52 AM |
www.technofuture.net |
| The best customer service in any company I've ever dealt with. Fast, courteous, response, knowledgeable. That just starts the list of words to describe the customer service 3 Essentials provides. |
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| Customer Comment: 4/16/2008 9:45:13 AM |
www.thecollegehelper.com |
| I liked the fact that its 2 AM and yet there is someone available to reply to my messages and CORRECTLY able to help me do what I want. Since I am new to web hosting, I'm sure some of my questions didn't even make sense, and yet these guys knew what I was trying to say and got me exactly where I needed to be. |
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| Customer Comment: 4/13/2008 9:04:33 AM |
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| Not being versed in hosting I was a bit daunted by the steps. However your support team was not only helpful, but efficient, knowledgeable, and polite as well. Damon went our of his way on numerous occasions to get me up and running, and to be honest I could not have done it without his help. He is definitely an asset to your orginization.
J.f.
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| Customer Comment: 4/4/2008 7:44:37 AM |
www.jjprofessionals.com |
| I love the tech support and their knowledge and help with DotNetNuke! |
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| Customer Comment: 4/1/2008 12:01:20 PM |
www.spicyzen.com |
| I've worked w/ 3Essentials for several years now and have contacted their support team w/ various questions. They've always been very quick to respond and quick to provide answers or upgrade my hosting to fit my client's changing needs. Thanks! |
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| Customer Comment: 3/25/2008 11:49:59 AM |
LetItShine.Biz |
| I have been very pleased with the quick responses to my support requests. Not only that, but I appreciate your explanations and patience with my level of knowledge. I did not get any of this at my last several hosts. You're the best! |
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| Customer Comment: 3/24/2008 3:01:02 PM |
www.logpages.net |
| Best and cheapest hosting service I have used! Very quick customer service! I will continue to recommend 3essentials to anyone looking for hosting or domain name registrations. |
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| Customer Comment: 3/24/2008 9:58:06 AM |
http://www.SunstoneServices.com |
| Damon,
Thank you for adding this reseller domain template. I am a new customer with 3essentials because I had a whole bunch of customer service problems with GoDaddy. I did a lot of research and I transferred to 3essentials. I was really nervous though after my experience with GoDaddy. So far, your customer service has been amazing and I am feeling much more comfortable now. Your team has been very knowledgeable and the response times have been excellent. Keep up the great work.
Jeremy Setser
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| Customer Comment: 3/24/2008 9:49:05 AM |
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| I just switched to 3esentials from Network Solutions and I have to say that the difference is noticable from day ONE. The customer support is second to NONE. The control panel is awesome and makes managing my hosting easy. The support replies promptly and so far have been able to help me with every single question or issue I have had, and in record time.
Compare to my old host where getting a response would take days and even then having to escalate issues 3 times before finally getting to someone who knew what they were doing.
3essentials is FANTASTIC. I am very happy with my eperience so far. Light years ahead of my previous host. I just wish I realized sooner that better service was out there and had not wasted so much time with my old host. So glad I found 3essentials! |
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| Customer Comment: 3/18/2008 8:09:05 PM |
durhamaesthetics.com |
| Excellent support team, thank you for the help. |
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| Customer Comment: 3/14/2008 12:10:04 PM |
www.arianetravel.com |
| You've got one one of the best support teams, if not THE best (Damon, Pierce, Rich, ...) |
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| Customer Comment: 3/13/2008 9:54:20 AM |
www.ipmccauley.com |
| You all are the best. Support is responsive and top notch as always. You offer great services and I really appreciate your effort.
Thank you,
Ian McCauley
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| Customer Comment: 3/11/2008 1:06:08 PM |
www.work-at-home-wealth.com |
| Great hosting company. Plesk panel makes very easy to configure and get any website running in a matter of minutes and in the case I am clueless technical support chat is always helpful and friendly. When opening a support ticket it has never taken me more than 24 hs to get the issue addressed and resolved. In the very few events there has been a misunderstanding it always has been resolved in benefit of the customer. Overall a five star company with friendly staff focused on excellent service and customer care at affordable prices. Host your site with them and you'll never set for less again. |
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| Customer Comment: 3/7/2008 12:28:16 PM |
sumrsnow.com |
| Rich, from your support team, was very helpful and quickly solved the problem that I had. I'm very pleased with his response time and very happy that my problem was resolved quickly.
Thanks!
Karla Rankin
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| Customer Comment: 3/5/2008 9:44:00 AM |
www.ourlittleuniverse.org |
| I am setting up a website as a hobby, and have very little expertise in web design or in how to put these things together. I have tried some other hosts, but the level of service was often non-existent, or very poor.
For the last two months I have been playing with this thing blindly, and I had a lot of questions. They were all responded to with an hour, and my questions or problems were always resolved in some fashion. It still isn't up to what I want, but not because of them. I would have run away from this long ago except for the support I have recived from them.
Some pretty patient and responsive people at 3Essentials. That extends to even hobbyists like myself.
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| Customer Comment: 2/29/2008 8:40:28 PM |
www.rents101.com |
| It was fast and perfect.
thank you so much for everything
i am just so happy with 3essentials.
thank you James in particular for this problem
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| Customer Comment: 2/28/2008 8:19:46 PM |
www.pumpgastech.com |
| The level of service I have recieved from each and every one of your associates that I have dealt with, either on the phone or online, is RARE in this day and age. You folks are just fantastic. I spend less than $20 a month with you and, judging by the way I am treated, you would think it was $5,000.
Thank You very much! |
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| Customer Comment: 2/26/2008 5:04:22 PM |
www.otcalc.com |
| Dealing with the technical stuff on my site is definitely not my forte. When help is needed my emails are always answered accurately and fast, even on low priority. This lets me focus on what truly matters.... my work. Thanks again. |
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| Customer Comment: 2/26/2008 12:30:47 PM |
www.sierrastormdj.com |
| The individuals answering the e-mails on questions have never made me wait more than 30 minutes to answer my questions. Call Dominos pizza and hit send, I'll get the e-mail answers I need before the pizza arrives. Greatly appreciated. Answers to questions were consise and easy to understand and really appreciate the timely reponses. Thank you very much.
James Morgan |
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| Customer Comment: 2/20/2008 8:18:24 AM |
www.briasforsaken.com |
| The service is always above and beyond.
You guys have always been there and I certainly will be too for that reason alone.
Thanks a million |
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| Customer Comment: 2/19/2008 12:11:47 PM |
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| I am a new user and have been extremely satisfied with the service.
Thank you very much for your expert help and very timley response in addressing and fixing my problems.
Thank you again...Donna H |
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| Customer Comment: 2/15/2008 12:06:57 PM |
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| 3Essentials is the best hosting program I've come accross, and your support people have been absolutely wonderful!
Thanks so much.
-Christi |
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| Customer Comment: 2/15/2008 9:27:56 AM |
legendscatering.net |
| I justed wanted to say that it was great support, fast and easy. Thank you |
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| Customer Comment: 2/11/2008 11:00:01 AM |
www.woodtechnologysolutions.com |
| The support staff has been great as I get my web sites setup with a DNN framework. I appreciate the help they have provided along my path to get to this point. I'm sure I'll have further questions in the future, but I know the support staff will be able to provide the assistance that I need. Thanks for your help thus far and into the future!
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| Customer Comment: 2/11/2008 10:59:09 AM |
www.taliesencollies.com |
| Excellent support. Quick to respond and very willing to help. I am someone who doesn't have a technical background and has some difficulty understanding concepts. |
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| Customer Comment: 2/11/2008 10:58:39 AM |
www.floodcitybrass.com |
| 3essentials has very good tech support service.
They deal with problems until the issue is resolved.
I switched from webhost4life because of their non english speaking service reps.
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| Customer Comment: 2/8/2008 2:09:54 PM |
www.gulfcoastent.com |
| I had a problem with this site where I had to coordinate on the web site with a know-it-all IT guy. He insisted on keeping email on another server, but didn't want to help me with the DNS settings to make that possible. Support at 3Essentials shined once again. The gave me thorough instructions on how to handle the situation and provided server lever support to handle my special situation.
These guys are awesome.
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| Customer Comment: 2/6/2008 10:23:06 AM |
www.phoenixfitnessandaquatics.com |
| One of the main factors in selecting 3essentials were user comments on the quality and speed of your customer service. With my first request to your technical support department, I found the user comments to be very accurate...the service provided was top notch. Thank you! |
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| Customer Comment: 2/5/2008 11:03:22 AM |
www.yourgoldendreams.com |
| I only can say your service is second to none. Customer support is always on time, friendly and helpful. Every small issue I've had been fixed faster than I expected. In one word, Excellent! |
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| Customer Comment: 1/14/2008 1:37:05 PM |
www.yeongandyeong.com |
| I have a number of web sites spread among several web hosting companies. I've been wanting to consolidate the sites in once place, and that's going to be 3Essentials. I haven't noticed any down time, as I have with others; the pricing on multiple domains is great; the response time on support requests has been far better than I've had with others; the Plesk control panel makes it much easier to do things myself, and the deal-maker for me was the amount of spam that *doesn't* get through before I apply my own filters, compared to the onslaught I was getting at my last host. I've been on 3Essentials for six months now with no complaints or problems, and excellent fast technical support when I run into my own ignorance, so I'm starting to move my other sites over. |
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| Customer Comment: 1/14/2008 1:35:09 PM |
www.agelessradiance.com |
| I honestly don't know how you are able to provide such excellent technical support! |
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| Customer Comment: 1/7/2008 1:42:00 PM |
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| I love you guys! Great, great value and great product for the money!! And tech support is truly awesome. I've only needed email or online chat but they've been great! I just received the most detailed yet clear response I've ever gotten from anyone in any tech support dept. It was wonderful. And completely exhaustive in answering every nuance of my questions. Wonderful!!! Keep it up!!
Thanks so much!!
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| Customer Comment: 2/4/2007 4:33:04 PM |
www.121mtg.com |
| Being a self-funded start up company I decided to attempt my hand at building my own website. Once that was accomplished (somewhat anyway), my next step was to locate a hosting company. This company (3essentials.com) had an extremely low downtime rating and offered pretty much the most bang for the buck.
While those two items are obviously important (and have remained true for the last 6 months), I also discovered that support is another extremely important component that should be taken into consideration. As with the other two, 3E has done an excellent job in helping me out with my site. My questions are answered immediately via "live chat" or in the rare event that they are tied up, I usually receive an email response within five minutes. In addition, their responses are in layman's terms which is nice for someone who, for the most part, doesn't really have a clue what they are doing! lol.
Seriously, I really can't recommend them enough.
Thanks.
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| Customer
Testimonials From 2007 |
