3Essentials Customer Testimonials

Customer Comment: Date: 1/8/2008 12:32 AM
I have a number of web sites spread among several web hosting companies. I've been wanting to consolidate the sites in once place, and that's going to be 3Essentials. I haven't noticed any down time, as I have with others; the pricing on multiple domains is great; the response time on support requests has been far better than I've had with others; the Plesk control panel makes it much easier to do things myself, and the deal-maker for me was the amount of spam that *doesn't* get through before I apply my own filters, compared to the onslaught I was getting at my last host. I've been on 3Essentials for six months now with no complaints or problems, and excellent fast technical support when I run into my own ignorance, so I'm starting to move my other sites over.
www.yeongandyeong.com

Customer Comment : Date : 1/7/2008 1:42:00 PM
I love you guys! Great, great value and great product for the money!! And tech support is truly awesome. I've only needed email or online chat but they've been great! I just received the most detailed yet clear response I've ever gotten from anyone in any tech support dept. It was wonderful. And completely exhaustive in answering every nuance of my questions. Wonderful!!! Keep it up!!

Thanks so much!!

Customer Comment : Date : 12/13/2007 3:41:00 PM
I've been a web designer for 7 years, and have dealt with a number of hosts. My favorite is 3Essentials because their technical support staff really know what they are doing. I don't have to fight to get an issue escalated to upper-tier tech support, they seem to all be upper-tier!
www.newvibedesign.com

Customer Comment : Date : 12/12/2007 10:00:00 AM
I'm very happy with the technical email support. Very fast indeed.
www.answerzonline.com

Customer Comment : Date : 12/11/2007 3:44:00 PM
I have used several web hosting companies in past years and have never been happier than I am with the support and service I have recieved from 3essentials hosting. Highly recommended hosting provider.
www.yourautodeal.com

Customer Comment : Date : 11/25/2007 3:13:00 PM
As always 3Essentials support is TOP notch, always quick and accurate to resolve all of my configuration needs!
www.iowacomputergurus.com

Customer Comment : Date : 11/21/2007 2:58:00 PM
I was pleasantly surprised to receive such a quick response. Thank you!
www.benjaminrobertbradley.com

Customer Comment : Date : 11/19/2007 11:05:00 PM
Pierce and Art from Support are absolutely the best. These guys always respond promptly and they don't sound like robots. I can't tell you how much i hate waiting 4-5 minutes in between replies on LIVE CHAT from these other companies. Their honesty and integrity prove 3essentials is the place to be. I recommend 3essentials to anyone and everyone. I plan to recommend all my clients to them as well!

Customer Comment : Date : 11/7/2007 12:30:00 PM
I am fully satisfied

Customer Comment : Date : 11/7/2007 9:03:00 AM
Thanks for your great services.
www.hashpro.com

Customer Comment : Date : 10/31/2007 7:10:00 AM
The online chat is excellent and seems to always provide the needed solution, and quickly!
Thanks,
Gene
www.wakegop.org

Customer Comment : Date : 10/25/2007 2:57:00 PM
Very good support. Live Online support is always avalible and they can assist me with anything from hosting & technical.
thepuffmac.co.uk

Customer Comment : Date : 10/24/2007 9:38:00 AM
As a novice, I chose 3Essentials for the clarity of it's instructions. As can be expected, I made a couple of mistakes, which your support department fixed quickly. I'm impressed with the speed and quality of your team.
www.bdsalesinfrastructure.com

Customer Comment : Date : 10/20/2007 9:27:00 AM
customer service is very prompt and friendly
Hardware must be good as my site runs fast

excellent value

keep up the good work you guys Rock!

Customer Comment : Date : 10/18/2007 10:16:00 AM
I wish i knew you guys when i started developing websites

Customer Comment : Date : 10/17/2007 7:05:00 AM
Big thanks to Stacy & Art for their help yesterday answering questions about setting up our new account. I had to terminate my previous hosts as they were way too slow, both on bandwidth and support resolution. I can't believe how much faster everything is now, and your support team has so far been amazing. I hope this level of service is maintained, as it's the most responsive support I've experienced in my dealings with service providers to date.

Thanks!
Andrew
www.wapeedo.com

Customer Comment : Date : 10/9/2007 3:19:00 PM
In the few times that I have had to contact technical support for my sites, the responses have always been prompt, the messages clearly written and explanative of not just how to solve the problem, but why the problem existed. I am extremely happy with the support I have received by this company.
escapistreality.net

Customer Comment : Date : 10/2/2007 2:28:00 PM
Running a small graphic design and web development company, I use 3essentials to host my own sites and occasional customer sites who need a new host. Due to the nature of the projects I am in contact with their support team regularly to request changes or ask for help with hosting setups. I've always been very impressed with the rapid response and effective communication and excellent response of the support team at 3essentials.

Keep up the great work, I always recommend you to everyone I know!
www.heavensangelgraphicdesign.com

Customer Comment : Date : 9/28/2007 3:43:00 PM
I received support from Jeremy.
His response was very fast and was able to help and resolve my request quickly and efficiently.
Very good customer service.
Thank you,
-Paul

Customer Comment : Date : 9/19/2007 3:29:00 PM
I deleted a database by mistake, so I really needed service for the first time since 2004. Excelent work, nice people, problem fixed. A+++
www.fcschirmer.info

Customer Comment : Date : 9/19/2007 10:21:00 AM
The customer support was super fast. It took 17 minutes from the time I submitted a support ticket until I got the notification that the changes had been made exactly as I'd asked. They also wanted me to verify the changes on my end. That tells me that they are dedicated to my complete satisfaction.
It was Pierce who helped me with this (according to the email). He deserves a raise!
Jono Martin
www.GeoJono.com

Customer Comment : Date : 9/12/2007 5:30:00 PM
This is the NUMBER ONE web hosting company to use. Not only is the price right, their technical support is fast and on the money. If you small time webmaster or a large company this is the service for you!

Customer Comment: Date: 9/7/2007 8:37:00 AM
absolutely hassle free service. A simple query to the servicing department gets any question answered very quickly.
www.aslpmalta.org

Customer Comment : Date : 9/6/2007 9:07:00 PM
These guys killed themselves for us. Talk about fanatical technical support.
www.blognetnews.com

Customer Comment : Date : 9/5/2007 7:43:00 AM
Support personnel must be the most patient people in the world. Response is outstanding.
www.essel.co.nz

Customer Comment : Date : 9/3/2007 9:23:00 PM
Their support staff was so helpful and quickly responded to all requests and questions I had while transitioning development of the site to myself.

Customer Comment: Date: 9/2/2007 12:11 PM
There customer service is incredible. As a result of some initial difficulties with my setup, the customer service manager took it upon himself to help me step by step, even though the problem did not seem to be directly related to the 3essentials setup. He has been available what seems to me to be 24/7 (evenings, weekends, all hours) and never flagged in his willingness to help no matter how goofy or obscure the problem. I'm sure they spent the pittance they get from me in a year in the first month of service. I can't imagine why anyone would use any other host.
www.mbtb.com

Customer Comment: Date: 9/1/2007 7:15 PM
Being a self-funded start up company I decided to attempt my hand at building my own website. Once that was accomplished (somewhat anyway), my next step was to locate a hosting company. This company (3essentials.com) had an extremely low downtime rating and offered pretty much the most bang for the buck.

While those two items are obviously important (and have remained true for the last 6 months), I also discovered that support is another extremely important component that should be taken into consideration. As with the other two, 3E has done an excellent job in helping me out with my site. My questions are answered immediately via "live chat" or in the rare event that they are tied up, I usually receive an email response within five minutes. In addition, their responses are in layman's terms which is nice for someone who, for the most part, doesn't really have a clue what they are doing! lol.

Seriously, I really can't recommend them enough.
Thanks.
www.121mtg.com

Customer Comment : Date : 8/25/2007 9:15:00 AM
I can't imagine a better service/support than yours! Thanks a lot. You are my hosts forever.

Customer Comment : Date : 8/16/2007 11:12:00 AM
The Support Staff went over and above to fix the problem with my site. I appreciate their commitment and persistence in this matter.

Thank you all!
www.onlinecaring.com

Customer Comment : Date : 8/12/2007 7:50:00 PM
The response time has been outstanding. I am very happy so far with 3essentials.com.

Customer Comment : Date : 8/10/2007 12:17:00 PM
Very quick response.

Customer Comment : Date : 7/31/2007 7:46:00 AM
Though it took a few emails to get the permissions straight, every single tech support person answered all my questions fully and quicker than expected, often responding within minutes of the request.

More so, the service is quite a bit more 'snappy' than my last shared hosting provider; so far, I am quite pleased I made the switch!
www.bidlesstravel.com

Customer Comment : Date : 7/31/2007 7:44:00 AM
Great experience. Third hosting company I have tried and by far the best.
www.scotland2usa.com

Customer Comment : Date : 7/31/2007 7:43:00 AM
Had to speak to Jeremy of Support regarding an issue involving port numbers set up with Outlook. He went out of his way to help and the problem was solved. I was very impressed. Thanks again!
www.pcphix.co.uk

Customer Comment : Date : 7/29/2007 8:41:00 AM
I don't know how much you're paying Jeremy in support but you need to give that guy a raise! Cause he's awesome!
www.oymtv.com

Customer Comment : Date : 7/29/2007 8:39:00 AM
Thank you, Stacy! You ROCK!

Customer Comment : Date : 7/25/2007 9:12:00 AM
prompt customer service, very pleased.
www.cnyenvironment.com

Customer Comment : Date : 7/20/2007 4:10:00 PM
Absolutely the BEST Customer Service, Support, and Access to your site around!
www.chamberstech.com

Customer Comment : Date : 7/20/2007 3:14:00 PM
Best Hosting on The NET!!!
www.autopartsusa.biz

Customer Comment: Date: 7/9/2007 9:16:00 PM
This was a really great experience. It was only my second problem since I purchased the site and the problems were always handled quickly and wonderfully.
www.lookfromtheinside.com

Customer Comment: Date: 6/23/2007 12:01:00 AM
Exceptional response times!!!
www.otcalc.com

Customer Comment: Date: 6/22/2007 7:24:00 PM
Your support staff,without exception, have been 1st class. All support requests have been dealt with very promptly and in a very professional manner.

In each case responses have been detailed and informative.
Well done

Kevin Owen
White Rock Solutions
www.whiterocksolutions.com

Customer Comment: Date: 6/22/2007 4:11:00 PM
Every single time (approx. 20 times) I have dealt with your personnel they have been courteous, knowledgeable and friendly. I appreciate the high level of service I continually receive.

Customer Comment: Date: 6/20/2007 4:00:00 AM
thanks for your quick support and cooperation in less than 30 minutes ...you people are great...
www.q8movies.com

Customer Comment: Date: 6/17/2007 10:52:00 AM
After coming from a 'less than adequate' host, I've found the 3Essentials Team to be absolutely outstanding. They are responsive and always helpful. Thanks for making my job easier,
Yours sincerely,
Glen Germaine
www.myPractice.net.au

Customer Comment : Date : 6/11/2007 9:23:00 PM
Fast and great support!

Customer Comment : Date : 6/5/2007 9:42:00 PM
3Essentials is a great team that brings solid hosting solutions to the internet arena. We already have 4 websites with them and will be sending at least another dozen over. Great Job 3Essentials!!

Customer Comment : Date : 6/1/2007 7:06:00 AM
I love the support you offer. The live support was instant and I my question was answered in under 5 minutes. What great service. Also, the plans offered have all the features at a great price. The PLESK control panel is easy to use. Thank you for providing such a great service.
- IT Manager
- Iansart.com

Customer Comment: Date: 5/31/2007 11:52 AM
I honestly don't know how you are able to provide such excellent technical support!
www.agelessradiance.com

Customer Comment: Date: 5/30/2007 10:45 AM
I've been with 3essentials for many years now and have had great success with all my domains.
www.bofco.com

Customer Comment: Date: 5/29/2007 11:00 AM
Excellent service form 3essentials helpdesk. I never thought that my very first website set-up would be this easy. I will recommend this to all my friends.

Thanks.
www.yourbeach.net

Customer Comment : Date : 5/26/2007 7:45:00 AM
Great service right from the start.
Sales came online promptly with chat system and answered all my questions with clear and precise answers.
Signup was straight forward with response emails as to status of signup and prompt account activation. Clear instructions for logging in to my account. I was able to login and setup my hosting with no questions. Integrated webmail is a sweet system.
I submitted a simple support ticket with low priority on something I messed up. It was dealt with in short order.
Thanks for the great service!

Customer Comment : Date : 5/22/2007 3:48:00 AM
Amazing support response. Everything was done property the first time, it is a great improvement to be working with these individuals over my previous hosting provider!!

Customer Comment : Date : 5/9/2007 12:24:00 PM
3Essentials is nothing short of fantastic. From price to product to support - I have gotten much more than I expected!

Customer Comment : Date : 4/9/2007 2:09:00 PM
I've been very pleased with the service offered by these folks. My last hosting company had a forum, and 3essentials doesn't, which made me concerned their service wouldn't be up to snuff, but they've been excellent. I've made numerous queries at varying levels of technicality, and they've taken care of everything in a reasonable amount of time.

Customer Comment : Date : 4/6/2007 12:57:00 PM
3Essentials has the best support staff I've ever had to work with. They're incredibly fast and very helpful.

Customer Comment : Date : 4/6/2007 12:06:00 PM
Super Support !!!!

Customer Comment : Date : 3/28/2007 11:38:00 AM
Just opened a ticket and got very prompt, courteous, and great support from a rep named Pierce. Thank you for a great experience!

Customer Comment : Date : 3/19/2007 8:00:00 AM
Kudos to your technical support team waiting to solve my problems....which were plenty....thank you. I wouldn't do anything any other way

Customer Comment : Date : 3/19/2007 7:50:00 AM
Just wanted to give a special thanks to Russ, the
Operations Manager, and Art in the support team. Both very incredibly helpful, and on a Sunday after 5pm to boot! Very impressed because the problem was an issue with the configuration of your servers and most tech teams I've dealt with in the past (from other companies) enjoy pushing these issues off to a client issue, and resolutions are drawn out or never take place. I can't thank you them enough for resolving this so quickly!

Customer Comment : Date : 3/7/2007 4:54:00 PM
Great company!

Customer Comment : Date : 3/6/2007 2:22:00 PM
The technical support team is amazing!

They are always quick to fix an issue, usually within a couple of minutes. I like that I can chat with them and have them walk me through stuff, and they are super quick to respond to any emails. There is a tech support gentleman named Rich who is worth special mention for going beyond my expectations. Thanks!

Customer Comment : Date : 2/28/2007 2:47:00 PM
This is the first time that I have ever given top marks to anyone's performance.

I have been involved with web design and developement for 7-8 years and have subscribed with many WPS's from the very expensive to the least and 3essentials has been the best (that's why I have them host so many [6] of my sites). I am a for real person not just the imagination of a copy writer and I reccommend 3essentials to the most experienced web site developer to the newbie web designers. Easy to navigate, FANTASTIC tech support, and the most affordable....it's like the HullaHoop all over again!

3essentials is, indeed, the ultimate in cost-effective web hosting.

Kenn Stokes,
www.doggentler.com | www.kennstokes.com | www.associationofdogrescueprofessionals.com | www.kgsites.com | www.jennshow.com | www.doggonerunning.com

Customer Comment : Date : 2/27/2007 4:42:00 PM
These guys are good! Fast, accurate, helpful, thorough and even friendly! You dont have to be a megasize company, either. I can't believe they gave such good, auick service to a little guy like me! Dump your old company and get with these guys like I did. It's the best decision I've made in 2 years!
Good job Stacy!

Customer Comment : Date : 2/21/2007 9:42:00 AM
I m very happy to host my site with you. I have never seen a hosting company like you.

Thanks all of your service...You re in right way...

Customer Comment : Date : 2/18/2007 1:22:00 PM
Excellent value. Fast and reliable. Easy to setup. Highly recommended.

Customer Comment : Date : 2/6/2007 7:12:00 AM
I am greatly impressed by your service.
One thing I like the most is the prompt response from your support team for both billing as well as technical queries.
I have recommended this sites to my friend and have also taken a multi-domain account too.

Thank you very much. Keep up the good work.

Customer Comment : Date : 2/4/2007 8:05:00 AM
Extremely quick and friendly technical support. Had my first issue within 2 minutes of signing up (it was a mistake on my behalf), sent them a quick email and it was resolved with confirmation email within 20 minutes!

Excellent!

Customer Comment : Date : 2/2/2007 4:14:00 PM
I had a slight mental problem and they gave me written directions to fix it. Thanks Tech Support!!

Customer Comment : Date : 1/31/2007 12:50:00 PM
Im a non-techie but Damon walked me through the process and was very very helpful in getting it up and running. He is very patience man.
Glenn Harwell

Customer Comment : Date : 1/31/2007 12:33:00 PM
The first and hopefully the last time I used the technical support they were fantastic. I had a corrupted site and they pulled my files from a backup without a single glitch. Super fast and friendly too.

Customer Comment : Date : 1/27/2007 7:54:00 AM
3Essentials even make special billing requirements easy!

Customer Comment : Date : 1/27/2007 7:53:00 AM
I was promptly helped with a file restore from backup that saved me several hours of work. That was much appreciated.

Customer Comment : Date : 1/25/2007 7:51:00 AM
I have bombarded Art with a ton of questions via the Online Chat (it is currently 9:30ish PM Arizona Time) and we have been chatting for probably well over an hour. He has helped me out tremendously. I have hosted other sites with other companies, but this is my first time making changes myself. I have a ton of quesitions and Art is making my stay here at 3essentials.com very easy!

Customer Comment : Date : 1/21/2007 5:30:00 PM
So far so good. I am very pleased with the choice I've made in 3Essentials to host my site and to register my domain names. There were tons to choose from and I believe that I made an excellent choice. The support team is beyond excellent. They respond pretty much instantly. They all have been great.

Customer Comment : Date : 1/21/2007 8:45:00 AM
Honestly, I could not have asked for a better experience establishing a new website. Your support staff is responsive and professional. Your website is very easy to use and streamlined.

And who can beat the price?!

Thank you!

Customer Comment : Date : 1/7/2007 9:01:00 AM
We have had one issue with our site, the live chat feature with tech support fixed the issue in a matter of seconds, I am very pleased with the service.

Customer Comment : Date : 12/28/2006 9:43:00 AM
After having dealt with many hosting services over that past 7 years in web designing I found your service to be outstanding. "Fast" and "easy" are a couple of words that other hosting services don't offer. Thumbs up to 3essentials!

Thanks all!

Customer Comment : Date : 12/27/2006 11:49:00 AM
Thank you, you guys are swell all the way around.

Customer Comment : Date : 12/13/2006 3:29:00 PM
I have never experienced such good customer service, anywhere, with any other service or goods before. Your response time is lightning-fast, explanations always clear, the staff always kind and courteous. Your organization is a shining example to every other company on the planet!

Customer Comment : Date : 12/7/2006 12:20:00 AM
excellent response time and clear instructions, thank you

Customer Comment : Date : 12/4/2006 2:26:00 PM
You guys are the best! Platinum service at some of the best prices on the web. Everyone I've talked with (and yes, I've talked with REAL PEOPLE from the US!) has been really helpful. I could not recommend you highly enough, and I do whenever anyone asks me.

Customer Comment : Date : 12/3/2006 1:35:00 PM
I had a couple of issues with setting up a shareware program. Both were handled quikly and efficently by Art and possibly others.
He had to set up some permissions - wonder if that shouldn't have been done when the site was created?

Customer Comment : Date : 12/1/2006 9:09:00 AM
Their knowledge base in the support side of things leaves a lot to be desired. Not nearly as thourough as you would hope. But the Live support is good

Customer Comment : Date : 11/22/2006 1:31:00 PM
The people at 3essentials offer totally dedicated and tireless support. Damon specifically assisted me through a very frustrating process with a 3rd party certificate dealer. Needless to say, when it comes time to get another secure certificate, I'll use 3essentials directly.

Customer Comment : Date : 11/4/2006 10:01:00 PM
3essentials has been a truly wonderful and trouble free hosting service. I have absolutely no issues.

Keep up the great service!!

Customer Comment : Date : 11/2/2006 11:01:00 AM
These guys are fast and very helpful. Never had a problem that wasn't fixed right away. Great value for web hosting.

Customer Comment : Date : 10/30/2006 7:19:00 AM
Courteous, responsive, knowledgable, effective.
Empowered to make decisions and take action.
Need I say more?

Customer Comment : Date : 10/26/2006 2:01:00 PM
A quick guide of common functions in the control panel and how to get to the functions would be useful for new customers that may be unfamiliar with it.

Otherwise the hosting is perfect, support is always helpful and our site is always fast. Even if you had problems and don't find the service to meet your needs, there is the 30 days moneyback guarantee.

They say their customers are #1, and its true.

Customer Comment : Date : 10/23/2006 7:54:00 AM
Excellent response time and issue resolution. The problem was not only fixed, the page was completely restored to it's pre-issue state by your technician. Great Service! I would and do reccommend you to everyone.
Thanks

Customer Comment : Date : 10/18/2006 9:56:00 AM
thank you very much for your great support

Customer Comment : Date : 10/4/2006 8:20:00 AM
After enduring various forms of hell with other hosting companies, 3Essentials was a revelation. They deliver exactly what they advertise, with no muss, no fuss, and no bother. I've never had a problem of any kind, just a question - which was answered quickly and cheerfully. I've never had any downtime that I'm aware of, and I feel I can recommend these folks without reservation. They're one of the good ones.

Customer Comment : Date : 10/2/2006 7:54:00 AM
Excellent support and assistance.
Reaction - reply speed from tech.support very fast and accurate even at 4:00 a.m.!!!
Stacy thanks.

Customer Comment : Date : 9/28/2006 1:22:00 PM
I loved this tech support, awesome turn around time!

Customer Comment : Date : 9/26/2006 1:02:00 PM
I've heard about 3Essentials around 2 years ago, tested you hosting and been you client for the past two years and I'm trying to push your service locally as well. It just took me an hour to complete a new hosting plan for a client of mine and I'm really happy with your service. In the past two years I never experienced any downtime and I can monitor the progress and hits on my site.

Thanks guys.

Matthew Cassar
New Media Designer

Switch Ltd.

Customer Comment : Date : 9/25/2006 4:35:00 PM
Art and his people are true pros.

Customer Comment : Date : 9/25/2006 9:39:00 AM
Been with you all for years. Just wanted to say "Good Job". Keep it up!

Customer Comment : Date : 9/16/2006 10:04:00 PM
My account was up and running within a few hours. I contacted support about a problem (my fault on setup) and the problem was rectified within an hour.

Impressive.

Customer Comment : Date : 9/13/2006 9:58:00 PM
Your service is cool

Customer Comment : Date : 9/3/2006 5:19:00 PM
I am a customer for only 2 days and there is always somebody ready to help. Really fast response to my doubts. More will come, as I am changing my host company, but I am already sure that there will be no delay. Thank you guys at 3essentials.com!

Customer Comment : Date : 8/22/2006 2:53:00 PM
I have been with 3Essentials for more than 3 years, and they have always provided excellent service.

Customer Comment : Date : 8/8/2006 2:07:00 PM
Support has been extremely responsive to date

Customer Comment : Date : 8/3/2006 7:38:00 AM
This was my very first time getting a host, and it was definately a positive one. Their support team is really awsome!! They are super fast at answering your questions, and they always answer your question to the fullest. There prices for hosting are fantastic. Plesk is super easy to use. All in all, I think this is the best hosting you can get. You should definately, 100%, consider there hosting! They're the best of the best, and I thank you for all you've done!

Customer Comment : Date : 7/21/2006 9:42:00 PM
well done Rich and Paul.

Customer Comment : Date : 7/4/2006 8:10:00 AM
Very responsive and attentive and personable

Customer Comment : Date : 7/3/2006 8:39:00 AM
Thanks so much for your help. I am very happy

Customer Comment : Date : 6/27/2006 8:21:00 AM
Great Service,
Thanks,
Jim Furtado

Customer Comment : Date : 6/17/2006 9:11:00 AM
I can tell EVERYONE that this is the best hosting service there is.
Live help, was used a lot and the friendly staff was very helpful.
Amazing.

Customer Comment : Date : 5/31/2006 7:51:00 AM
Russ from technical support has been awesome. He has been extreemly responsive to all my emails and stayed on my issue until it was resolved.

Customer Comment : Date : 5/28/2006 3:27:00 PM
The best hosting experience available: hosting plans and domains for every conceivable need, great technical support, and a price that goes way beyond fair. 3Essentials proves that hosting can be flexible and affordable, and that technical support can be high quality, web-based AND fast!

Customer Comment : Date : 5/24/2006 7:50:00 AM
Great work guys! I guess I should have known about you guys a lot earlier.
Regards,
Vijay shankar ganesh K

Customer Comment : Date : 5/23/2006 9:08:00 AM
I tried many hosting companies, but this is the first time I have the feeling They care me as a client and a business partner and not as an anonimous folder to enable or disable in their servers.
I strongly recomand 3essentials, also, I have to say that the people work on technical support are very serious and kindly.

Customer Comment : Date : 5/7/2006 8:11:00 AM
This is my first site I have every build. However, 3e has the best technical services I have seen in years. I have been in IT for over 10 years and they are giving the 'helplessness desk' a name. It has been great working with 3e!!
yyb

Customer Comment : Date : 4/28/2006 8:48:00 AM
Thank you guys for the excellent support that you have been giving us. Thank You!

Customer Comment : Date : 4/24/2006 2:57:00 PM
Very impressed with the fast, responsive and clear service. I would definitely recommend 3essentials.com to anyone looking for a competitively priced, well-supported website host.

Customer Comment : Date : 4/10/2006 4:01:00 PM
I love 3Essentials, although it is not the most affordable service but the quality and support are outstanding.
Thanks again

Customer Comment : Date : 4/8/2006 9:31:00 PM
This is my first website and I am using Frontpage. Having previously used a host that didn't reply to emails and I was having problem after problem. I changed over to 3essentials with such fast response and A1 support, fixing any problem and answering any query I am delighted!

Customer Comment : Date : 4/3/2006 3:03:00 PM
The Support has been outstanding! Even when the crew changes at change of shift, someone always follows up promptly on any outstanding issues. I couldn't be happier with the service!

Customer Comment : Date : 3/30/2006 10:58:00 AM
I have had nothing but positive experiences with 3essentials hosting. The few times I have had to open tickets with support they have always responded quickly and effeciently to resolve the issue. Only one minor outage I can remember in my first year and it was explained fully as to what occurred. I have recommended 3essentials to others and will continue to do so. I find that its been the most cost efficient and well supported hosting plan that I could find.

Customer Comment : Date : 3/27/2006 3:31:00 PM
Great technical support! Always willing to answer any question and help with any situation!

Customer Comment : Date : 3/20/2006 4:41:00 PM
I couldn't imagine a better hosting company, anywhere. 3Essentials is like a dream come true! Everything was so simple to set up, and if you do happen to have questions, the support people got back to me immediately, even when I marked my tickets "low priority." I'm extremely impressed! Talk about an incredible value for your money!

Customer Comment : Date : 3/20/2006 7:32:00 AM
I appreciate your staffs farsightness

Customer Comment : Date : 3/19/2006 8:55:00 AM
I've rarely had a serious issue with hosting at 3Essentials. Although I had difficulty with an e-mail issue early on (over a year ago), I have received exceptionally prompt support since. I'm very happy with 3Essentials hosting service.

Customer Comment : Date : 3/15/2006 8:48:00 AM
I was really confused, but Stacy, in your tech support extremely helped me out. You have one gold employee in her. It was much appreciated on my end. She is good.
Jeff Quandt
www.ps2-repairs.com A new customer.. and we tech support like Stacy I will stay one. :-)

Customer Comment : Date : 3/9/2006 6:34:00 AM
I am submitting this comment form to let you guys know that your tech support team does an excellent job. I have dealt with other hosting services which meet the technical needs but are very poor from a support perspective. Keep up the good work.

Customer Comment : Date : 3/7/2006 12:50:00 PM
All I can say is WOW! I have accounts with multiple companies and decided to try 3essentials because of the feedback. At first it was a bit confusing, not because of the product but because most companies to not give you so many options! Once you sit down and look at what is available it is very simple. I did have one mysql question that I contacted tech support[Rich] via email. Finally people who can answer my question. He even corrected my code mistake and tested it before he emailed me back. How cool is that! By the end of the month i will be moving my 7 other sites to 3Essentials. oh did i mention my question was answered in less than an hour! Thanks Rich!

Customer Comment : Date : 2/26/2006 4:30:00 PM
This has been my first experience with web hosting. The problems I experienced overlapped into several areas as I encountered both technical and software issues. The 3essentials technical support team stayed with me right through to resolution,although not all the issues were technical. They never tried to distance themselves from the problems although it had to be obvious to them that some problems were due to inexperience. To cap the service offered, they produced a tailor-made tutorial which guided me to a successful conclusion. I am sure not many companies would be prepared to go that extra mile....

Customer Comment : Date : 2/25/2006 8:36:00 AM
Very speedy response to tech support issues with phpBB application. Thanks again for your help!!

Customer Comment : Date : 2/23/2006 8:47:00 AM
This site was more than I bargained for. They have tutorials and a knowledge base that I used to set up my site. They are using the latest PLESK software. The one little problem that I had was fixed within 24 hours. I am a very satisfied customer. And the price was fantastic! I do rate them right at the top.
- John

Customer Comment : Date : 2/21/2006 2:28:00 AM
I was impresed by highest professionalism of technical support, and thier quick respond. Great job!
Thank you guys

Customer Comment : Date : 2/19/2006 7:11:00 AM
The support and response time for my trouble ticket was quick and professional.

Customer Comment : Date : 2/17/2006 9:03:00 PM
It's nice that the default buttons for this form are all the most excellent ones because that's how I feel about your service! I've recommended it to many people already, just started my second site for a friend through you guys and I'm going to start another one. The support is especially great. I've been working in development myself and it is so gratifying to have access directly with the support group. They respond very quickly and with great information. Thank you for your wonderful service!

Customer Comment : Date : 2/15/2006 11:23:00 AM
No more to be said really. They are good people to work with.

Customer Comment : Date : 2/15/2006 10:37:00 AM
Your support team is incredible! Yes, when I log an issue I get the canned, automated email telling me that the issue is being looked at and I'll hear from somebody shortly. All site do that, but yours actually delivers. Generally within a couple of minutes I get a detailed email back from a technition asking for the remaining details he/she needs to give me an answer. The technition drives to the answer fairly quickly and is always curteous! Thank you.

Customer Comment : Date : 2/15/2006 9:41:00 AM
I have multiple domains with 3essentials.com If I ever run into any issues, the sales and support team have always been very responsive and very professional. I have had accounts with other hosts that were "okay" But the team at 3essentials absolutely cannot be beat.

Customer Comment : Date : 2/11/2006 3:29:00 PM
Running my own hosting business with the tools that 3essentials provides is a breeze. I've never experienced a more seamless reseller integration and their support should get an award.

Customer Comment : Date : 2/6/2006 12:57:00 PM
There have been a few relatively minor technical issues, but technical support has been fantastically responsive, knowledgeable, and tolerant. Thank you for a job WELL DONE!

Customer Comment : Date : 2/5/2006 4:31:00 PM
Support team are so great responding all hours of the day.

Customer Comment : Date : 2/5/2006 10:11:00 AM
I am happy with your services, and the value I received caused me to strongly recommanded you for 2 of my friends.

Customer Comment : Date : 1/31/2006 2:28:00 PM
I've never seen customer support this good and this fast before. Every little question I have is answered so quickly. Amazing. Great prices AND great support?! I didn't think it was possible.

Customer Comment : Date : 1/30/2006 8:31:00 PM
Very quick setup, helpful technical support, 10/10 for great service and customer support!

Customer Comment : Date : 1/28/2006 8:29:00 PM
I bought the hosting yesterday and it's been a very positive experience thus far. My .NET website worked right from the start without any issues at all. Also, I'm used to Plesk from before so it's a big plus that you have it installed.

Customer Comment : Date : 1/25/2006 2:41:00 PM
Thanks for your quick responses late at night. IT proves to be invaluable everytime... and work time is not haulted....

Customer Comment : Date : 1/19/2006 8:09:00 PM
I've only been a customer for a month, but I've been very impressed with your services so far. Your technical support group is the best online group I've ever dealt with -- fast and extremely helpful!

Customer Comment : Date : 1/19/2006 10:13:00 AM
Technical support is outstanding. They address issues immediately and put in a continuous effort to resolve problems. They were in touch on almost an hourly basis over the New Year's holiday weekend, all day and in the wee hours of the night, until an issue was resolved.

Customer Comment : Date : 1/17/2006 8:04:00 AM
Thank you very much for the helpful support email!

Customer Comment : Date : 1/7/2006 8:58:00 AM
Hands down the best hosting company I have worked with. My questions have been answered faster than any other company I've been with.

Customer Comment : Date : 12/11/2005 4:28:00 PM
Thank you for all your help!!!!!!!!!!!!!! Your the greatest!!!!!!!!!!!!!!
geyerclan.com

Customer Comment : Date : 11/28/2005 3:07:00 PM
Wow, finally a host that has a responsive support team. Impressed.