System And Network Status Page

System Status:

Network Status:

HOSTING SYSTEMS:

  • WEB18 Statistics
  • all other systems fully functional

Scheduled Maintenance:

no currently scheduled maintenance


Unplanned Outages:

OUTAGE Number:

2008050901

Date/Time:

05/04/2008 2300 - 05/05/2008 2400 EDT

Description:

WEB18 STATISTICS PROBLEM.

We are currently experiencing a problem Plesk Control Panel problem which is causing daily statistics processing to not complete reliably.

Impact Assessment :

Statistics will be unavailable until the problem is resolved. We apologize for any inconvenience.

Status :

Coordinator: LDM

05/01: Opened support ticket with SWSoft/Parallels, maker of Plesk Control Panel for support with issue.

05/03: SWSoft/Parallels escalated to second level engineers.

05/05: Continuing work with SWSoft/Parallels second level engineers.

05/07: Continuing work with SWSoft/Parallels second level engineers.

5/9: Continuing work with SWSoft/Parallels second level engineers. Placed daily stats processing on hold.

 

NETWORK: FULLY FUNCTIONAL


Scheduled Maintenance:

no currently scheduled maintenance

 

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